Contact Us
By Telephone
Please call the Accord Office on 0845 345 2789.
By Email
accordhelp@accordaberdeen.co.uk
Please note that we cannot provide electronic copies of the application form.
In Person
Customer Service Centre
Aberdeen City Council,
Ground Floor, Marischal College,
Broad Street,
Aberdeen AB10 1AB.
- Open: Mon - Fri, 8:30am - 5:00pm
Mastrick Access Point
Spey Road,
Mastrick,
Aberdeen AB16 6SH
Opening hours:
- Mon, Tue, Thu, Fri, 8:30am – 5:00pm
- Wed, 10:00am - 5:00pm
Kincorth Access Point
Provost Watt Drive,
Aberdeen
(Customer Access Point, located in the complex incorporating the Library, Community Centre and Community Health Clinic on Provost Watt Drive).
Opening hours:
- Mon, 9:00am - 7:00pm
- Tue, Wed, Thu, Fri, 9:00am - 5:00pm
- Sat, 10:00am - 1:00pm
Woodside Access Point
Marquis Road
Aberdeen AB24 2QY
- Open: Mon - Fri, 9:00am - 5:00pm
By Post
Please note that this is a postal address only as these premises are not open to the public. Staff at the Customer Access Points and Area Offices will assist you with your Accord / National Entitlement Card application.
Accord Scheme
Aberdeen City Council
Customer Service and Performance
Corporate Governance
Business Hub 17
Third Floor North
Marischal College
Broad Street,Aberdeen,AB10 1AB
Home
If you require any more information about the Accord card, please feel free to contact us on the Accord Office Help Line on 0845 345 2789, Monday to Friday, between 9am and 5pm. This number is charged at a local rate.
Alternatively you can e-mail us at: accordhelp@accordaberdeen.co.uk
Please Note: We can not send application forms by email.