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Sign up for balance alerts

Parents and carers can receive balance alerts for their child's Accord Card via  email so you know when their Accord Card needs to be topped-up. Also, by topping up on-online you no longer need to give your child money to take to school and you know that the money can only be spent in the schools catering facility which provides a healthy and nutritious meal.

To sign up, please enter the information below and a welcome message will be sent to you within approximately 30 minutes. If you do not receive a welcome message within 24 hours, please call 03000 200293. Where a balance alert is due, it will be sent at 7pm. The information you provide below will only be used for Accord Card balance alerts. If you want to receive balance alerts for more than one child, you will need to complete the form below and submit it for each child.


* Indicates required information


Important Information

The balance alert does not take into account the daily free school meal allowance of £2.35 that is automatically credited to the account of pupils who are entitled. The Balance Alert service only sends alerts based on actual cash loaded to the account, therefore, this service may not be particularly useful for the parents/ carers of pupils entitled to free school meals.

 Please note, the weekly balance information is only available via email.